Due to the nature of the human hair industry, all sales of all hair products are final. At no time will we refund any product purchased through our website, on location at events, or via phone.
If you received the wrong product please read the following:
- 1) Merchandise must be unworn and unwashed.
- 2) Merchandise must be in original packaging along with the receipt when sent back.
- 3) Any merchandise purchased during a “Sale” or deemed a discounted item cannot be returned.
Please Note: Due to the fact that our products come from separate individuals who donate their hair we can’t always Guarantee hair color or texture will be an exact match as desired or preferred.